No, THE question is what scanner model is he using?WOAH! Before we go asking questions of the questioner based on assumptions let's ask THE question. What output on the scanner do you have connected to what input on the computer? Give us some information to go on please.
In addition, do you have the audio cable connected to the Record Jack, External Speaker Jack or Headphone Jack? While not all scanners have all these jacks, they are wired differently and present a different audio quality.Garret:
How do you have the scaner connected to the PC? Is it to the on-board sound of the PC or a separate sound card? Also, are you running the audio cable into Mic-In or Line-In? If it's Mic-In, make sure to turn the Mic Boost "off" in sound properties (Control Panel).