
Good Morning. I Myself am a Old Dog From the Crystal days Of Scanning, Regency, Bearcat Etc. The Best way I Can Answer You Is With The Following Ideas For You.
1. Location Is Very Important. What Is Your Local Doing Now & Do They Intend To Upgrade Their system, Ie Trunking, Digital etc In The Near Future? If they Do Not Upgrade The Systems they Have, It Does not Make Much sense To go Digital Etc.
2. Yes, It Has Become Complicated. You have to Have a Certain Patience/Knowledge In Order To Program The New Digital Ones.For Example, I Live In Ct, I Have 2 BC 796d Scanners, Had Them Programmed By 2 Different Reputable Shops & Have had 2 Different Results In Programming Our State Police Which Is Digital. In Frustration, I Just Programmed In The Freqs Straight Up, No Talk Groups Etc, Generally Got The Results I Was Looking For.
3. To Me, Word Of Mouth Is The Best Business Card For Any Product, Since The Manufacter's website's Ain't Gonna Tell you About any Problems That May Be widespread Or Just A Local Occurance! My suggestion To You Is That you ask Around Local, SPECIFICALLY Whatever State/Locality You May Be in On this Forum , Mention What You Want to Listen To. The Folks Here are Good At Suggesting What To Do as To what Frequency Books to Research in Order To see what Kind Of System Operations You want To listen To Etc.
In Closing, Ask Here, Ask Around Your Local Area,You will get your answers. Also,If you Upgrade, Be Prepared To Spend Some $$$$. My 796d's Costed $519.00 Each + $30.00 Each to programm The CSP & Htfd Police & Fire. By The Way, The 796d Trunks The CSP LOUSY, BUT, Trunks The Htfd Police & Fire No Problem! Figure That One Out!
Good Luck, Hope This Gets you pointed in The Right Direction to Start
BOBMICH52