I am willing to pay someone in the South central Wisconsin area...(Janesville) to give me a hands on short course in the programming and operation of the Uniden BCD396XT.
While you're waiting for a local response, this article (all links are blue) has just about all the links to the information you will need. Your first step should be to download the Easier to Read manual, the homepage for which is listed here...
My daughter lives near Rocford Illinois and goes to Janesville to shop. I'll be visiting her in a couple of weeks. If you don't get any other offers send me a message. I have programmed a couple of 396XT's, 2 996T's and my 996XT manually. With the RR data base it isn't that difficult just takes a little time.