billalpert
Member
- Joined
- Apr 1, 2012
- Messages
- 5
Scanner card appears as a windows drive E. however will no longer operate or connect to software. Code 3-01 0011 "error detected please see user guide for more info. Code 00000002
I am still able to perform a firmware upgrade, using the menu button depress while plugging in USB feature, however this does not clear the scanner boot up problem.
Problem occurred after a computer to scanner configuration update. Software indicated transfer was complete, so I unplugged USB only to be prompted by a missing/corrupt file error code on the computer screen. Software will no longer connect to scanner, except through the "waiting for usb" feature mentioned above, during power up.
Firmware is/was all up to date, and I've attempted removing batteries, disc card, pushing all buttons, etc but the scanner will not boot, nor will it connect to the GRE software.
Note:
Running windows XP in a virtual OS, and I'm able to browse the folders on the scanners disc. Everything was working fine, it appears I simply pulled the plug too early. Thanks for reading!, ~Bill Alpert
I am still able to perform a firmware upgrade, using the menu button depress while plugging in USB feature, however this does not clear the scanner boot up problem.
Problem occurred after a computer to scanner configuration update. Software indicated transfer was complete, so I unplugged USB only to be prompted by a missing/corrupt file error code on the computer screen. Software will no longer connect to scanner, except through the "waiting for usb" feature mentioned above, during power up.
Firmware is/was all up to date, and I've attempted removing batteries, disc card, pushing all buttons, etc but the scanner will not boot, nor will it connect to the GRE software.
Note:
Running windows XP in a virtual OS, and I'm able to browse the folders on the scanners disc. Everything was working fine, it appears I simply pulled the plug too early. Thanks for reading!, ~Bill Alpert