SDS100 Battery Exchange

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jzynel

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Way back when I bought my sds100 there was talk of Uniden upgrading the battery and doing a free exchange. Did that ever happen?
 

cstetter

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Yes! Since the battery only lasted around 4 hours of use, people complained and Uniden listened and came out with a larger/better battery lasting 8 hours of battery use!
 

nessnet

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It is not an exchange - you keep the old battery
Do you have a small battery?
Are you the original owner?
If yes, you simply registered the radio with Uniden (myuniden.com) and they sent a large battery and a large battery door.

This is now somewhat ancient history - I have no idea if they are still doing it.
 

u2brent

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The first run of SDS100's came with the small battery and a letter indicating the inadequacy of this battery during beta testing and how to register at myuniden.com for a free larger battery and door when they became available. So yeah it did happen. But if they don't know your have the radio they can't send the replacement.

It's the yellow paper on top when first unboxed in this @UPMan video.
I miss that guy.. :cry:
 
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n1chu

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The first run of SDS100's came with the small battery and a letter indicating the inadequacy of this battery during beta testing and how to register at myuniden.com for a free larger battery and door when they became available. So yeah it did happen. But if they don't know your have the radio they can't send the replacement.

It's the yellow paper on top when first unboxed in this @UPMan video.
I miss that guy.. :cry:

If there was a letter (Yellow paper) that came with the very first delivered Batch of SDS100’s, I didn’t get one. I believe that started AFTER the second production batch had shipped. But It also could be that my particular unit was an oversight or the yellow paper got lost somewhere along the way. In any case, it’s a moot point now. I’d just like to hear from others on the subject for a historical perspective and correct my rememberance of it if I am wrong.
 

n1chu

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The first run of SDS100's came with the small battery and a letter indicating the inadequacy of this battery during beta testing and how to register at myuniden.com for a free larger battery and door when they became available. So yeah it did happen. But if they don't know your have the radio they can't send the replacement.

It's the yellow paper on top when first unboxed in this @UPMan video.
I miss that guy.. :cry:
Paul Opitz (Upman) had mentioned they had always intended for about twice the battery life of the smaller first batteries. (I took that to mean somebody dropped the ball when in the design stages and while the first production run was supposed to come with the better life expectancy battery, it didn’t! You can add credibility to that by what Uniden DID do... they supplied a lithium ion battery due to the higher power requirements of the software defined radioI [SDR]. So they knew all along their offering of the smaller battery was solely an effort to buy more time while they developed a larger battery. Otherwise they would have stuck to the AA form factor.) I guess it was a rush to market that they were practicing in the hopes they would beat other manufacturers to the punch... which as it turned out, was not a concern... nobody had an SDR radio ready to challenge the SDS100.
 

buddrousa

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And they still do not have any competition for the SDSx00 scanners.
To the OP if you bought a SDS100 and followed the directions they would have sent you a replacement battery and door and as in Jon's case a year and a half later they sent him his battery.
 

n1chu

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And they still do not have any competition for the SDSx00 scanners.
To the OP if you bought a SDS100 and followed the directions they would have sent you a replacement battery and door and as in Jon's case a year and a half later they sent him his battery.

I expect once he registers it they will honor the offer. But Uniden has shut down their repair facility due too coronavirus... so it’s going to be a wait (unless the sales staff haven’t been sent home yet).
 

n1chu

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I’m not following you... what’s 18 months have to do with it if Uniden isn’t even open for business? I’m guessing (and it’s only a guess) they will honor the request once they get back to business...
 

u2brent

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Just an FYI, It only works for US/Canada mailing addresses.. (I don't think a PO box is sufficient)
82552
More on the subject can be found here.. :whistle:
 
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