Okay, is the SDS100 not compatible with Motorola type 2 smartnet? Database is updated, loaded the system from the database, verified the info with what's on RR and I can hear more traffic when I run a custom search than I can when listening to the programmed system. Oh yeah, I'm trying to listen to a place broadcasting 2 miles away. I checked the service types and the bands too. Is it a hardware issue or does the scanner need to be reset?