It's either not receiving or not putting out audio, or both. maybe it was dropped or exposed to other elements, moisture, static discharge etc. Try this:
Turn the volume to 12 o'clock. stop it from scanning and manually enter any frequency, for example enter 162.400, now turn the squelch all the way down. do you hear static coming from the speaker? if not, plug in an external speaker to the back, still nothing? plug in headphones. if you hear audio thru the headphones and not the internal or external speaker then part of the audio circuit is bad, rare but happens. if nothing works, then tune to a known strong signal, whatever your local weather station is, you should see bars indicating signal strength. if you have audio but no signal, check to make sure the attenuator is not on, if the signal is strong enough this won't matter. if it has sound but not receiving then i'd start tracing from the antenna jack on the back to the IF board looking for a broken or shorted BNC, cold solder joint, pinched coax or connection that has come off of the board, etc. if it's deeper than that then you're looking at replacing PCB's and that's a job for uniden as they won't sell any spare parts over the counter, good luck. Disclaimer: tinker at your own risk, safety first, always disconnect and wait for caps to discharge completely, use ESD wristband, etc. i'm not responsible for injuries or damage, i.e. accidently tearing a ribbon cable under the hood, etc.
Do you work on other brands? Also, do you repair 436HPs?
send me a PM.