Sentinel Database Problem

[bvankl]

Good Evening,

I finally broke down and picked up the new 436. Very quick start up and was up and running in about 5 minutes. Except for the Michigan's system which had a control channel change about 3 months ago. (which my database is from 09-13). I installed Sentinel (v1.02) and attempted to update the database. It keeps having the error: Unable to connect to remote server

After doing some searching it appears this is not an uncommon problem. I have tried:

1. Uninstall and reinstall of Sentinel 3 times
2. Turned off firewall on computer
3. Restarted network and computer
4. Switched over to a second network (different company) and tried

and none of these have worked so far. I tried going to the Uniden site listed in the manual and that the requested document not found on the server.

Any suggestions?

Thanks,
Bob

 

[bvankl]

Well after some more searching on the Uniden website, it appears that the site is down for maintenance until Tuesday 6/17/2014.

Does anyone know of another way to update the database without using the Uniden site or was this just a bad weekend to get a new toy?

 

[kb8rvp]

Bob, I am in Fenton Michigan what general area are you in?

Mike

 

[AC0RV]

I am having the same issue wih not connecting with RRs server. I am using a Dlink wireless router, But when connect it straight to the ATT Modem I can connect,

So see you can go direct to you modem and see if that corrects the problem.'
'
Godd Luck.

 

[UPMan]

HomePatrol and x36 database and firmware updates will be unavailable until Tuesday. The Sentinel software does not connect to an RR server for these updates, so that is a different issue.

 

[rsrash]

Are there any plans in the works to allow Sentinel software to connect to RR database?
I guess right now, all we can do is, launch ARC536 - download from the RR database, transfer to
the scanner - and transfer the data from the scanner to Sentinel with a blank slate.
Which I have done, a real time waster.

Thanks,
Randy - Brentwood, Ca.

 

[JamesO]

Tried to update the Master Database for my x36HP and HP1 this morning and I am getting a time out problem for both Master Database updates.

Not a problem with my home network, might be something with the QWest network??

 

[mikewazowski]

I believe Post #5 from UPMan would explain it.

 

[bvankl]

Bob, I am in Fenton Michigan what general area are you in?

Mike

Mike,

It is for Monroe County. I just ended up making a favorite out the the system and manually adding the new control channels.

It will work for the weekend until I can update on Tuesday.

Thanks for all the replies.

Bob