what version of sentinel are you using? working ok for me on BCDX36HP version 1.07 (revision 05)On the Edit Profile window in the Custom Scan tab, it is impossible to save the "Custom 9" Bank Status to "OFF" position. You can switch it to off, but when you save the profile it just switches back to "ON".
Did you try what I suggested. Switch it to off. Then hit enter. Then close the window and save profile.Exact version I'm using. It is for the BCD536HP. Once I switch it to "off" then close the window so I can save the profile, open the window again and it is back "on". No other custom bank does this except 9.