I am helping with a 436 scanner. I downloaded Sentinel. All of a sudden when I try to right click , to make a favorite list, most of the popup window data is faint gray. The insert command does not work. Don't know why. Anyone got an idea why the only thing that is black and working is the collaspe all command. All this worked perfectly last night, now it doesn't and I can not find any commands that indicated the append favorites list that it or has been turned off.