In response to the COVID-19 pandemic, JVCKENWOOD is providing recommended cleaning and disinfecting
instructions for Kenwood radios and accessories to assist with general hygiene guidelines set forth by the World
Health Organization (WHO)
www.who.int and the Centers for Disease Control and Prevention (CDC)
www.cdc.gov.
General Cleaning
1. Remove dust and dirt from surfaces using a clean, soft cloth. If additional effort is required to remove dust and
dirt, a non-metallic brush may be used to loosen dirt and debris.
2. Apply a 0.5% detergent-water solution (ex: natural detergent or mild dishwashing soap) or a 70-80% disinfecting
ethanol* solution to a clean, soft damp cloth and wipe down all surfaces. If using a detergent-water solution,
distilled water is recommended.
3. Dry all surfaces using a soft clean cloth paying close attention to terminals and connectors.
4. Inspect the radio to make sure no cleaning solution remains trapped near connectors or inside terminal cracks
or crevices.
* The majority of commercially available disinfecting ethanol is diluted to a 70-80% solution. Please check the
dilution ratio before using to clean/disinfect radio or accessory surfaces.
Important Note:
JVCKENWOOD is unable to, and did not, determine whether any particular cleaning product is effective in removing
specific foreign substances from a device, nor whether any disinfectant will remove all germs or viruses. Please
consult the chemical manufacturer’s documentation for specifics on cleaning product efficacy with regards to
foreign substances (such as viruses).
Service Bulletin
Recommended cleaning and disinfecting guidelines for all Kenwood
radios and accessories in response to COVID-19
Service Bulletin: LSB-0364
Issued Mar 20, 2020
JVCKENWOOD USA Corporation
www.kenwood.com/usa
EF Johnson Technologies, Inc.
a JVCKENWOOD Company
www.efjohnson.com