milf, we live in an era of 'digital' everything. I've even seen digital wires for sale. So, if people see a scanning receiver, and it says, 'digital processing' or something, I can see how it would be confusing to someone that really doesn't want to learn things to such a fine level of understanding.
I routinely teach public safety end users that resist any education beyond 'what knob is on, what knob gets me to talkaround, and where is the talk button?'
I am pretty intermediate myself, and I can't claim to understand all the waveforms that are in use at the moment. *Especially* DMR vs Mototrbo. I have people telling me that an amateur DMR-capable unit will work on a mt system, and I have dealers and installers tell me that's not possible.
A lot has changed in the last ten years; I can't even generally recommend a sub-$500 scanner anymore. (shrugs)