director373
Member
I got my new rig today, front of box shows a small faceplate covering the frontside computer interface port. I assume it is removable and its purpose is a dust cover / protector for the port, just like the plug in the back of the DB9 port. However, mine did not come with this little piece. So, I called Uniden tech support customer service, and after explaining to them that my radio did not come with the part shown on box, I was placed on hold for about 10 min, only to have the CSR come back on and explain to me that no such part is showing in their 'replacement parts purchase list'. They were of no help to me, except asking if I had the sales receipt, which I do. They suggested sending it back to the retailer for an exchange (too much hassle, and I would probably have to eat the cost of shipping, also).
My question- does the radio actually come with this part?
If so, any ideas on how to get?
Thank-you.
My question- does the radio actually come with this part?
If so, any ideas on how to get?
Thank-you.