I think it would be nice to have a feedback icon so the user can contact the feed provider with good and/or bad info about there feed.
Just a suggestion
Just a suggestion
I think it would be nice to have a feedback icon so the user can contact the feed provider with good and/or bad info about there feed.
Just a suggestion
Oh.. I did not know "Report a Problem" would be used to provide good feedback to the feed provider.
I've always thought it did go to the admins.
Maybe we should rename it to "feedback/issues" No one will use a Report a problem to give feedback... The listeners actually think that link goes to You guys not the feed provider... Or some have said to me at least....
Remember though, some feed owners have set the site to not receive e-mails from listeners.
It would be nice to hear something positive so changing the heading would be a good idea.
Some people who report to the feed providers have set their account to not receive e-mails or PMs from providers. Makes it hard to try and track down reported issues.
It would be nice to hear something positive so changing the heading would be a good idea.
Mike
Some people who report to the feed providers have set their account to not receive e-mails or PMs from providers. Makes it hard to try and track down reported issues.
Well, all I wanted to do is send a good note to a anonymous feed provider, and as a power user of RR I could not find where to send it.
I certainly will not use the "Report a Problem" for that, its not what it is for in my opinion.
I think that if someone has a great feed it should be mentioned to them, and there should be a way for the feed provider to see messages like that.
Anyways, it was only a suggestion
Changing the name of "Report a Problem" will not change the issue that some feed owners are anonymous and do not accept e-mails or PM from just anyone.
My issue isn't with the feed providers, but with the people reporting to the feed providers. I would say 3 out of 4 people who report "issues" to me have communications back to them blocked. I have had to trash "problem" reports to me because I couldn't make any sense out of the report and couldn't get a clarification from the reporter.
Mike
I do agree that sending a PM/e-mail is the best way to contact and/or send feedback to a provider; why can't we have a feedback system, by making a simple change of heading, that can be used for all purposes, both positive and negative? You can kill two birds with one stone and make the listener interface that much more intuitive and easier to use.