Hi Everyone,
I work at network news affiliate and we just got our first Home Patrol to try out. Our thinking is that it might be a little more user friendly than the 996XT for the folks on the Assignment Desk. We're monitoring a digital trunked system.
Couple of issues I've run into so far; the database for my area on RR is pretty accurate when I look at it online, but the database that loads through HP Sentinel isn't quite the same and in some cases is inaccurate with its alpha tags and/or type tags; i.e. it has our PD's Countywide Dispatch listed as a "lawtac" channel. I need the alpha readout to mirror the language our local departments use. If a dispatcher moves an incident to TAC9, I need alpha tags that say TAC9, TAC10, etc.
I'm trying to solve this problem by creating custom lists in Patrol ARC. However, I've discovered that it's not very easy to move between lists. I want my desk folks to be able to listen to a dispatch list, then be able to switch to a command list or admin list in a couple of easy keystrokes.
Have I missed something in the manual? Any suggestions from more experienced HP users on how I might accomplish this?
Thanks for your help.
I work at network news affiliate and we just got our first Home Patrol to try out. Our thinking is that it might be a little more user friendly than the 996XT for the folks on the Assignment Desk. We're monitoring a digital trunked system.
Couple of issues I've run into so far; the database for my area on RR is pretty accurate when I look at it online, but the database that loads through HP Sentinel isn't quite the same and in some cases is inaccurate with its alpha tags and/or type tags; i.e. it has our PD's Countywide Dispatch listed as a "lawtac" channel. I need the alpha readout to mirror the language our local departments use. If a dispatcher moves an incident to TAC9, I need alpha tags that say TAC9, TAC10, etc.
I'm trying to solve this problem by creating custom lists in Patrol ARC. However, I've discovered that it's not very easy to move between lists. I want my desk folks to be able to listen to a dispatch list, then be able to switch to a command list or admin list in a couple of easy keystrokes.
Have I missed something in the manual? Any suggestions from more experienced HP users on how I might accomplish this?
Thanks for your help.