Hello. I am a newbie up front. I have just purchased a Radio Shack Pro-197 and I love it. I have ARC500 PRO software and a premium membership to Radioreference. I have most of my county freqs working but I am having trouble with the Talkgroups as shown in Radioreference. There are three trunk systems showing for Carter county. Two Motorolas(TriCities Communications (one is the control freqs and one is for repeaters I believe)) and one LTR (Epperson Communications). When I select LTR, it does not show any talkgroups. When I select the two Motorolas, it shows 32 talkgroups. Downloaded into ARC500 PRO software, the talkgroups show TriCities Communications but on my scanner they show up as LTR (Epperson). I can't figure it out. I have linked the talkgroups to both TriCities and the Epperson to no avail. I cannot get any traffic to show up on either one. Does anyone out there have any idea as to what I can do to resolve the problem and get the talkgroups to work? I like the easy way that the ARC500PRO sofware works but some of the screen shots in their manual relates only to the GRE models and not the Radio Shack PRO-197. They need a separate manual for the Radio Shack models as the Radio Shack buttons have a "CLR" button but not on that shown for the GRE screen shots in the manual. I wish the software showed more info, especially on the virtual screen. Also, there is a problem with Radio IDs and object IDs. Object shows up on the virtual screen but ID does not. Confusing.