Thanks Upman

[everettes]

In a world where getting product support is a near futile effort of phone calls and passing the buck, this is appreciated and will be remembered.
This was my first scanner purchase after having left the hobby 12 years ago. My introduction back into the hobby was eased as my concerns about my scanner were met with a PROACTIVE stance by a manufacturer and their representative (even if unofficial) in these forums. Upman's (and Uniden's) help was unexpected and a pleasant surprise. Others will be posting similar kudos, of this. I'm sure.
NEVER have I had a company respond to concern's that I had already assumed would be dismissed. They assumed responsibilty and corrected the problem before it even became one. Thank You!

 

[UPMan]

You are very welcome. A company cannot stay in business without its customers. My presence here and elsewhere is quite official, and necessary if we are going to continue to build products with the features you want.

UPMan
Paul Opitz
Product Manager
Uniden America Corporation