First, I want to say this is not a rant. Just giving my honest opinion and would like feed back. I have been happy with Whistler in the past. I was looking at a SDS100 and other Uniden scanners. I decided to get a refurbished TRX-1 and they gave me a discount for being a vet. Here are my concerns. Things have changed. The way you track you order is through a third party app, gave me very false info on my delivery. Today I called Whistler and they gave me a real tracking link with out the third party. I expected it here yesterday or today will take another few days with the new link provided by Whistler. Another concern is they cancelled the TRX-100. I've done my research and was going to wait for this product. Last concern is you can only use Ez-Scan to program the TRX-1, I guess they have an agreement with Radio Reference. Is Whistler going to keep supporting the TRX-1? What happens if the agreement with Radio Reference ends?