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Silent Key
NPSTC Current Newsletter
New Source Of Cell Phone Interference
Barry H. Luke, Deputy Chief of Fire Communications for Orange County (Florida) Fire Rescue, was surprised to learn that a source of radio channel interference in their Communications Center was personal cell phones. “Radio Services had been working for several weeks, trying to track down the source of some unusual interference in the 800 MHz system,” he says. “They asked us to do some testing with cell phones at and around the new radio consoles.” Chief Bruce Zwegat tested different types of phones and at different locations. The results of the testing demonstrated that a ringing cell phone will cause interference on the radio channel even if it is on vibrate and not located adjacent to the console. For example, interference occurred if the cell phone was in a purse on the floor next to the console. “Any conversation on the cell phone caused significant interference to the operator's outbound radio transmissions on any talk group that they used. The worst interference on the radio system was caused by the cell phone ringing, even if it was not answered by the operator,”
Communications Center instituted a new policy to ensure that radio communications are clear in the future. Personal cell phones may no longer be used or carried in the Communications Center, including a personal cell phone at the work station that is set to
vibrate. Signs have been posted in the dispatch area directing visitors and other employees to step away from the area if their phone rings or if they need to place a call.
Radio Services and the radio system vendor are continuing to examine the problem, and are reviewing to what extent shielded cabling might be able to reduce or eliminate the source of the interference.
New Source Of Cell Phone Interference
Barry H. Luke, Deputy Chief of Fire Communications for Orange County (Florida) Fire Rescue, was surprised to learn that a source of radio channel interference in their Communications Center was personal cell phones. “Radio Services had been working for several weeks, trying to track down the source of some unusual interference in the 800 MHz system,” he says. “They asked us to do some testing with cell phones at and around the new radio consoles.” Chief Bruce Zwegat tested different types of phones and at different locations. The results of the testing demonstrated that a ringing cell phone will cause interference on the radio channel even if it is on vibrate and not located adjacent to the console. For example, interference occurred if the cell phone was in a purse on the floor next to the console. “Any conversation on the cell phone caused significant interference to the operator's outbound radio transmissions on any talk group that they used. The worst interference on the radio system was caused by the cell phone ringing, even if it was not answered by the operator,”
Communications Center instituted a new policy to ensure that radio communications are clear in the future. Personal cell phones may no longer be used or carried in the Communications Center, including a personal cell phone at the work station that is set to
vibrate. Signs have been posted in the dispatch area directing visitors and other employees to step away from the area if their phone rings or if they need to place a call.
Radio Services and the radio system vendor are continuing to examine the problem, and are reviewing to what extent shielded cabling might be able to reduce or eliminate the source of the interference.