Trend Micro strikes again. This morning I turned on my Dell Windows 7 (64 bit) laptop running Trend Micro Internet Security 2013 and tried to open the EZScan software to make a few changes. . The program was unresponsive for a long time loading the scanlists and after a considerable time finally opened. It was however sluggish in doing anything at all. I turned on my Toshiba Windows 8 Laptop and discovered the same behavior.
Both computers had been used to update the library yesterday and had worked fine. Since the only commonality was the Trend Micro software I disabled it and the EZScan software instantly started functioning completely normally on both computers so the most recent update by Trend Micro seems to cause the EZScan program to have an issue. You just have to remember to re-enable the Trend Micro when you are done. Alternately I suppose you can create an exception for the EZScan program but I have not tried that yet.
Note: another windows 7 computer running Microsoft Security essentials ran the EZScan program just fine.
This is the second issue that I have had with Trend Micro and EZScan so maybe it’s time to explore other Internet Security Suite options.
Both computers had been used to update the library yesterday and had worked fine. Since the only commonality was the Trend Micro software I disabled it and the EZScan software instantly started functioning completely normally on both computers so the most recent update by Trend Micro seems to cause the EZScan program to have an issue. You just have to remember to re-enable the Trend Micro when you are done. Alternately I suppose you can create an exception for the EZScan program but I have not tried that yet.
Note: another windows 7 computer running Microsoft Security essentials ran the EZScan program just fine.
This is the second issue that I have had with Trend Micro and EZScan so maybe it’s time to explore other Internet Security Suite options.