@ 12dbsinad. Yes, they probably would say that.
I have seen in my local area, many groups with radio comms switch to digital because they were led to think that they had to, as part of the narrow band requirements also.
In several cases, their equipment was able to be changed to 12.5 kHz, but local salesmen convinced them that they had to go digital.
A local military unit purchased Motorola APX radios with the assumption that they were now inter-operable with local police and fire, but ordered UHF/800 MHz versions. The local police and fire department are using VHF.
I know the person who made the order and his background is in satellite communications and not handheld radio.
WA State has some interesting politics when it comes to buying equipment, maintaining inter-operability and reality.