Trouble programming my 996p2 with computer

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admin256

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I am currently trying to program a 996p2 using freescan and a laptop to a 996p2 mounted in vehicle

I get thru everything and get an error message cant find port or something like that

Can someone tell me the remedy for this please
 
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Can someone tell me the remedy for this please
Are you using the correct cable?

A KNOWN good cable?

If you upgraded your PC to Windows 10 since you last uploaded to the scanner - it won't work.

I don't know if this applies to you:


Q: I downloaded Windows 10, and now my scanner does not work.

A: All of our scanners with native USB just plug and play with Windows 10. For older models (i.e. “XT” or “X” models) that have a serial connection, older USB-1 cables will not work, as Prolific changed their drivers several years ago to only work with their newer chipset that has anti-counterfeit features. At that time, we changed the chipset in our USB-1 cables. So, if you have an older USB-1 cable it won’t work with Windows 10 (or really w/8 using current drivers). Newer (last couple of years) cables will work.

 
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ofd8001

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You might try doing the Auto Detect (Start Auto) in the Read window. (Its always good to do a read as a very first step, just to be sure you got a good connection, then make the programming changes).

It could be an issue of wrong com port choice or baud rate, if the cable is appropriate.
 
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