Hello everyone!
As a heads up, this may be/ seem like a long winded post, and I apologize if so, but I want to make sure I "Cover all my Bases" to explain my issue(s).
Currently, I have TTD setup on my stations Windows 10 Lenovo Tower PC, connected to its "Line In" jack. The scanner/radio being used is a Uniden BC355N, (453.4125Mhz is our countywide dispatch frequency) connected to a Motorola UHF Quarter wave antenna outside of the building/station for better/clearer reception. When I first set this up, it worked flawlessly! Then, it seemed like when my county went to a new paging console a while back, it has random issues! (Note: I also program our Unication G1 Voice Pagers, so I know our tones, programming, etc.
The new console made all tones have a 100 ms Tone Gap, so I've added that, which seemed to help in some cases, adjusted the scanners volume and squelch, to make sure tones aren't being "washed out", and made sure there was no traffic while idle on/in TTD Debug, unplugged/re-plugged audio cable. I've done this multiple times, to see if one of this was the issue, and it still repeats!
The issue I'm having is, at random the tones won't "trip" our TTD! Example: Early this morning (12/24/22), we had a MVA we were mutual aid on, and it "caught" all 3 of the pages/dispatches just fine! Had another MVA this afternoon, and it didn't catch a thing! It doesn't matter if the tones are "stacked" or "hand picked", multiple or single tones at one time. This occurs on multiple tone sets of ours! One time our "Beale Alert" will activate 1 of 3, dispatches, next call it may get 2 out of the 3, next call all 3 are captured or it may miss our "Alert" tone all 3 times, but get our "Non-Emergency/Cancel" Tone. Or during a storm/bad weather, our county will hit our "Countywide" tone, and just like above, sometimes it will capture it, and sometimes miss it entirely!
I wanted to see if I could "Rack your brain" on the issue(s) to see what may be the problem, and hopefully a fix! All tones are A/B format.
Again, sorry for being long winded, and thank you in advance!
As a heads up, this may be/ seem like a long winded post, and I apologize if so, but I want to make sure I "Cover all my Bases" to explain my issue(s).
Currently, I have TTD setup on my stations Windows 10 Lenovo Tower PC, connected to its "Line In" jack. The scanner/radio being used is a Uniden BC355N, (453.4125Mhz is our countywide dispatch frequency) connected to a Motorola UHF Quarter wave antenna outside of the building/station for better/clearer reception. When I first set this up, it worked flawlessly! Then, it seemed like when my county went to a new paging console a while back, it has random issues! (Note: I also program our Unication G1 Voice Pagers, so I know our tones, programming, etc.
The new console made all tones have a 100 ms Tone Gap, so I've added that, which seemed to help in some cases, adjusted the scanners volume and squelch, to make sure tones aren't being "washed out", and made sure there was no traffic while idle on/in TTD Debug, unplugged/re-plugged audio cable. I've done this multiple times, to see if one of this was the issue, and it still repeats!
The issue I'm having is, at random the tones won't "trip" our TTD! Example: Early this morning (12/24/22), we had a MVA we were mutual aid on, and it "caught" all 3 of the pages/dispatches just fine! Had another MVA this afternoon, and it didn't catch a thing! It doesn't matter if the tones are "stacked" or "hand picked", multiple or single tones at one time. This occurs on multiple tone sets of ours! One time our "Beale Alert" will activate 1 of 3, dispatches, next call it may get 2 out of the 3, next call all 3 are captured or it may miss our "Alert" tone all 3 times, but get our "Non-Emergency/Cancel" Tone. Or during a storm/bad weather, our county will hit our "Countywide" tone, and just like above, sometimes it will capture it, and sometimes miss it entirely!
I wanted to see if I could "Rack your brain" on the issue(s) to see what may be the problem, and hopefully a fix! All tones are A/B format.
Again, sorry for being long winded, and thank you in advance!