BCD396T/BC996T: UBCD396T Can't select all groups

[Eospro28]

Well the title pretty much sums it up. I have 7 groups programmed into a system, but can only select the first 3, the other 4 have a * symbol to show they are not selected. I have tried giving them different quick keys but it doesn't make any difference. Any ideas would be greatly appreciated.
Thank you.

 

[kennyloatman]

Go into the system menu and make sure the groups are not locked out.

 

[Eospro28]

Just checked, everything is unlocked. This is happening to all systems. Only letting me select the first 3 groups (Quick keys 1,2 and 3 nothing happens when I select 4,5,6 & 7).
Ok, so a bit more fiddling and it is the same groups not working. 3 of the groups I can allocate to any quick key and they work the other 4 won't work regardless of their quick key number. Triple checked they are all unlocked.

Ok, Don't I feel like a goose now. As my scanner has came out of storage after about a year, I cleared everything and started from scratch. So maybe I haven't got around to putting channels into all the groups. Maybe the ones I can't select. Darn scanner is smarter than me. lol

Thanks for your efforts kennyloatman.

 

[doctordialtone]

Read the section on Quick Keys in the Easier to Read manual

 

[tvengr]

Well the title pretty much sums it up. I have 7 groups programmed into a system, but can only select the first 3, the other 4 have a * symbol to show they are not selected. I have tried giving them different quick keys but it doesn't make any difference. Any ideas would be greatly appreciated.
Thank you.

Here is a PDF file with instructions on how to use quick keys: