HP-1: Unable to connect to remote server

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scandan780

Member
Joined
Jan 8, 2004
Messages
8
Location
west central florida
My last update of the database is 7/6/14. I have version 2.03 (revision 02) of the sentinel software. When I try to update the database I get an error message:
Updating HPDB failed.
Operation is canceled.

Unable to connect to the remote server.

Can anyone help me with this? What am I doing wrong?

Thanks
 

Voyager

Member
Joined
Nov 12, 2002
Messages
12,060
My last update of the database is 7/6/14. I have version 2.03 (revision 02) of the sentinel software. When I try to update the database I get an error message:
Updating HPDB failed.
Operation is canceled.

Unable to connect to the remote server.

Can anyone help me with this? What am I doing wrong?

Thanks

Check your security settings. They may be preventing the update. Try lowering them temporarily.
 

joeuser

The Wretched
Joined
Feb 9, 2014
Messages
1,613
Location
North Central Kansas
My last update of the database is 7/6/14. I have version 2.03 (revision 02) of the sentinel software. When I try to update the database I get an error message:
Updating HPDB failed.
Operation is canceled.

Unable to connect to the remote server.

Can anyone help me with this? What am I doing wrong?

Thanks
You have to be connected to the Internet
 

scandan780

Member
Joined
Jan 8, 2004
Messages
8
Location
west central florida
I brought my laptop over to a friends house with a different ISP. It worked fine! So what could it be? Its not anything with my computer because it worked at my friends house. Yes the internet does work at my house just not the database updates. Does anyone have an idea what this could be? Any help?

Thank you
 

phask

Member
Premium Subscriber
Joined
Dec 19, 2002
Messages
3,731
Location
zanesville
Firewall, router firewall, slow, latency.


I brought my laptop over to a friends house with a different ISP. It worked fine! So what could it be? Its not anything with my computer because it worked at my friends house. Yes the internet does work at my house just not the database updates. Does anyone have an idea what this could be? Any help?

Thank you
 
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