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All,
We have several clients with unications with various issues from the typical USB port being inop/pushed in to RF issues. We sent them in to Unication using the normal process we have used in the past for both our in-house and other clients we service. Unication calls and tells us they will not fix any of them that are older than 5 years old and is sending them back. They also will not give us any trade in value or really anything at all towards sale of a new device. This comes from our contact directly at Unication repair and not a dealer. Has anyone else had this issue? Now we have pissed off customers. If i could buy the parts from Unication, we would just fix them in house, but nope not an option.
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