Hi, I am new to scanning and have purchased the BCD396XT and using the Butel Arc XT Pro software. I have the usb cable and have the scanner talking with the comp now and have created my first system. The problem I am having is that I set the system up as conventional and have 2 groups, one for Pierce Co and one for Tacoma PD. I am hearing county just fine, but city not coming through at all. What I want to know is if I have to set up a separate system for county and city. Because I know TPD is trunked system and analog but it is different from the county, excluding Lakewood PD. Could someone please help me, either with a file of their own they can send me, or some instruction as to whether I am headed in the right direction or not. Also, if I want to place the longitude and latitude in, do I need to separate out the frequencies that only come through those long and lat, because when I tried it, it applied the long ad lat to all the frequencies and would not let me select each one separately, unless I need to set those frequencies in a separate group and then apply the long and lat to each. If someone is following me and can help me with this, I could really use the help. Thanks! Jackie