Try it with the radio off, press HOLD 2, 9, all at once, and then turn it on at the same time.Hold these 3 buttons all at once while turning the unit on (will take 2 hands)
HOLD 2 9
That is correct. You need to press 3 buttons (HOLD, 2, and 9) simultaneously and then turn the radio on.we are pressing 2-9 at the same time and cannot get anything except fm radio and news And air
and it wont reset
I know this thread is a bit old, but this is the exact problem that I'm having with my BCT15X. Anybody have any ideas? I've tried resetting it, but that didn't help. I can't reinstall the firmware, due to the fact that the front port doesn't work because of one of the tiny pins being broken off. If I push the programming cable in and hold it just right, I can get it to work with the virtual control in Freescan, and can use the keys on the virtual control to turn on and off quick keys, etc... but they're dead on the radio itself.Sometimes the keypad on my bct15x will cut out, and not respond to any input. The knobs still work in both respects (twist and press) but all the important keys will not. I tried the 2,9,Hold startup procedure, and it seems to work for now. I've had it working intermittently for the last few minutes, and problem free since I reset it or whatever I did. I don't want to get it all mounted back in my truck and have it cut out again. Any ideas?