Uniden released new hp2? What about fixing the models you already released!

[Essexscan]

It's very possible that the problems were/ are worked out with the firmware that will go in the HP-2. That being said if we were kept updated along the way there would be less people upset with Uniden. I personally don't place any blame on him for keeping quiet and only saying what was cleared to be told.

Being in the Auto industry for more than 25 years. I can say corporate only tells you 25% of the story and will throw anyone under the bus in a heartbeat when there's money involved. Don't be too hard on UPMAN personally,If he told everyone here everything going on, How long do you think it would take them to figure out who said what.

I would love the analyze feature to be working like my HP-1 but I don't want it to just work. I want it to work right so i'll wait for the updates to the 436HP. Not thrilled but I've seen software for cars and trucks take a year+ to be sorta good and even more than 20 years to make a piece of crap tranny from day one kinda behave ok but still a piece of cow pie

 

[Voyager]

It's very possible that the problems were/ are worked out with the firmware that will go in the HP-2.

I would love the analyze feature to be working like my HP-1 but I don't want it to just work. I want it to work right so i'll wait for the updates to the 436HP.

The issues are moot for the HP-2 since it won't have the WiFi and the Analyze works on the HP-1, so it should work on the HP-2 (virtually identical coding).

Analyze works on my HP-1. Did you mis-type?

 

[mule1075]

Also, the sad truth is that Uniden is delivering a new radio and we are still missing the features.

Thats the sad truth so far. Prove me wrong

No need to you have proved yourself wrong many a time.

Sent from my Z750C using Tapatalk

 

[WQPW689]

So if what you're saying is accurate. Then wouldn't you think R&D would have had a working protocol months if not years from what you're saying prior to announcing some of the features of this new scanner that have yet to be delivered in almost a year since it was announced and since it has been launched.

Sorry, but it's not an answer to what's posed. Please show where Uniden should be expected to work on only a single design project at a time. Or does for that matter. It's pretty obvious with this announcement this isn't the case.

Anyone who thinks a corporation is not going to release a new product (a result of money and resources invested) because of some difficulties in a prior line has a serious reality disconnect.

I have two of the X36 line and they work well for my purposes. I also hope they overcome the difficulties with the issues and get them settled. It'll give me something else to fool around with.

But to expect that they're gonna halt every bit of effort on the HP-2 till the other issues are corrected?

Not realistic at all.

 

[ffexpCP]

The issues are moot for the HP-2 since it won't have the WiFi and the Analyze works on the HP-1, so it should work on the HP-2 (virtually identical coding).

Analyze works on my HP-1. Did you mis-type?

Maybe they did design it to work for wifi. But learned from their X96-HP snafu not to advertise it until its ready.

 

[Essexscan]

The issues are moot for the HP-2 since it won't have the WiFi and the Analyze works on the HP-1, so it should work on the HP-2 (virtually identical coding).

Analyze works on my HP-1. Did you mis-type?

I meant I wanted my 436hp to analyze like my working HP-1 does

But the HP-2 has to have similar coding to the 436hp since it does phase-II, shouldn't it? or do you think it's totally new?

 

[KE4ZNR]

Sorry, but it's not an answer to what's posed. Please show where Uniden should be expected to work on only a single design project at a time. Or does for that matter. It's pretty obvious with this announcement this isn't the case.

Anyone who thinks a corporation is not going to release a new product (a result of money and resources invested) because of some difficulties in a prior line has a serious reality disconnect.

I have two of the X36 line and they work well for my purposes. I also hope they overcome the difficulties with the issues and get them settled. It'll give me something else to fool around with.

But to expect that they're gonna halt every bit of effort on the HP-2 till the other issues are corrected?

Not realistic at all.

The above is very accurate. Also keep in mind product lines and release dates are planned well in advance with little room for modification. So even if a Product Manager would like to push off a new product he can't.

I know, it is easier to create silly little images based off interweb memes and to troll the forums immaturely nonstop (*cough* pepsima1) than to rationally discuss this as adults.
Marshall KE4ZNR

 

[KE4ZNR]

I meant I wanted my 436hp to analyze like my working HP-1 does

But the HP-2 has to have similar coding to the 436hp since it does phase-II, shouldn't it? or do you think it's totally new?

My educated guess would be it is a combo of HP-1+the x36 Phase II capabilities.
Marshall KE4ZNR

 

[iMONITOR]

They do. They're are working several years out. Seems to me everyone of them is undergoing major recalls, which in some cases are a design issue. They still keep designing and selling newer models.

I should have been clearer in my response. That was the point I was trying to make. They don't hold up on new designs, and production, every time there's a problem with a current model. In fact, I don't know any corporation that would do this.

Scanner radios are such a small part of Uniden's big picture. Maybe some here would be happier if Uniden just got out of the scanner business completely?

I'm also surprised by how shocked people are about these new scanners. I recall just about every new model scanner, GRE/Radio Shack, and Uniden, that had problems of one kind, or another. It took years to iron them all out. Some issues never were resolved. Added to that, the people that have been reading about all the problems with the new Uniden scanners, who then go out and buy one anyway...well enough said. Then there are those that think their threatening post is going to be "THE ONE" to intimate Uniden into saving the day. :roll:

 

[Voyager]

But the HP-2 has to have similar coding to the 436hp since it does phase-II, shouldn't it? or do you think it's totally new?

You're talking about an audio CODEC, likely with a new chip. And yes, a CODEC which is likely implemented identically in the x36 series, and may for the most part be provided by the IP holder as part of the license.

That is vastly different than trying to code the Analyze feature for the display of the x36 series which are nothing like the HP-1 display. True, much of the code may be the same, but I've found from personal design experience that just because two displays look similar, they may require completely different "drivers" (coding to display what you want).

 

[EDCScanner]

Sorry, but it's not an answer to what's posed. Please show where Uniden should be expected to work on only a single design project at a time. Or does for that matter. It's pretty obvious with this announcement this isn't the case.

Anyone who thinks a corporation is not going to release a new product (a result of money and resources invested) because of some difficulties in a prior line has a serious reality disconnect.

I have two of the X36 line and they work well for my purposes. I also hope they overcome the difficulties with the issues and get them settled. It'll give me something else to fool around with.

But to expect that they're gonna halt every bit of effort on the HP-2 till the other issues are corrected?

Not realistic at all.

So then how do you explain a scanner with unreleased features that was advertised to have these features when it could have been in R&D for possibly 2+ years to come up with a working protocol before it was even announced and nothing is working. If these features were not working prior to announcement, then why announce them? Let them be a update and surprise for later on.

I am not stating you are wrong about them having R&D in parallel with other products because that would be accurate. So with that said, how do you explain a product with mufti years of R&D and have missing advertised features based on that information? This has nothing to do with the announcement of the HP-2 but, with that said and what you are saying since the HP-1 was the latest scanner before the X36HP series then it would have been in development before and when the HP-1 launched. So it had plenty of time for R&D to have a working features that are missing but yet it is missing advertised features.

 

[Voyager]

So then how do you explain a scanner with unreleased features that was advertised to have these features when it could have been in R&D for possibly 2+ years to come up with a working protocol before it was even announced and nothing is working. If these features were not working prior to announcement, then why announce them? Let them be a update and surprise for later on.

I am not stating you are wrong about them having R&D in parallel with other products because that would be accurate. So with that said, how do you explain a product with mufti years of R&D and have missing advertised features based on that information? This has nothing to do with the announcement of the HP-2 but, with that said and what you are saying since the HP-1 was the latest scanner before the X36HP series then it would have been in development before and when the HP-1 launched. So it had plenty of time for R&D to have a working protector but yet it is missing advertised features.

I would say 2 years is likely a little long for R&D. It's more likely that the entire process is up to 2 years which means concept, feature set, implementation, scheduling, and a lot of other things before hardware/software development starts. The announcement was made 3 months prior to release. You think 3 months is "plenty of time" to fix an issue? I think otherwise. Had everything gone as planned, maybe.

Not all schedules go as planned. Some people seem to think Uniden is exempt from Murphy's Law.

Look at one fact: They have had many months to work on two issues, and a solution still isn't complete. Sometimes crap happens - especially when you rely on others who provide hardware/software you expect to work without issues (a reference to UPMan's statement about the solution not being up to Uniden standards). Should Uniden have made sure everything works perfectly before the announcement? Sure, it would have been nice, but THEN you run into a case where the announcement can't be made until release, and that is counter-productive as well. Or, you have stock sitting in a warehouse for months waiting for the demand to increase (also counter-productive).

Also add to that the fact that in the announcement it was mentioned that not all features would be available at release, so they knew, and told everyone, that some features would not be ready.

 

[WQPW689]

Sorry, but this entire thread has everything to do with rage at the announcement of the Home-Patrol 2 and the very fanciful idea that a major corporation is not going to look for return on a resource investment because they should somehow only concentrate on one product line at a time.

And I need not explain anything on Uniden's behalf. That's up to them.

 

[KA9QPN]

If you've already purchased an HP-1 or X36HP, your check has already been cashed and the money spent. Any further work to product already shipped will be a gift and completely incidental. As others have stated: if you don't like Uniden's method of going to market with scanners, don't buy them. I don't know of too many companies where the product people regularly stick their necks out in a public venue. I'm completely amazed that Upman hangs in with some of the venom displayed. And, I'll wager that nobody who's grumbling 'class action' has even consulted counsel. Here's another news flash: corporations have staff attorneys waiting around for things like this. And, they get paid no matter what.

Devotion to accuracy: I bought an HP-1 because I believed the whole' last scanner that you'll ever have to buy' bit. As long as I don't yet need Phase 2 or any other digital schemes, I'm going to sit on my sadder but wiser hands as far as an HP-2 or X36HP.

 

[EDCScanner]

I would say 2 years is likely a little long for R&D. It's more likely that the entire process is up to 2 years which means concept, feature set, implementation, scheduling, and a lot of other things before hardware/software development starts. The announcement was made 3 months prior to release. You think 3 months is "plenty of time" to fix an issue? I think otherwise. Had everything gone as planned, maybe.

2 years was just a general estimate based on the theory of the R&D that was being argued. You think they should have made any announcement without a working protocol of the features advertised deadline or not? That is just ridiculous and is poor product management. If you don't make an announcement then you don't have a deadline to make and no stock sitting because you're not producing it until it is solid to go to production.

Yes crap happens, that is not what people are upset about. People are upset with the lack of communication and with good reason. This should have never been announced or gone to production if those issues weren't addressed. Heck Sony has pushed back launch of products because they weren't ready and there was problems. Do you see Apple doing this?

Also the announcement that the WiFi and App wouldn't be ready until AFTER the product announcement was made and pre-orders had been taken. Then said end of 1st quarter. Cool, still nothing and very limited information. Again, should have never went to production or announced until the working features they advertised were solid. Only deadlines they were trying to make was Unidens deadlines. You don't make a product announcement you don't have a public deadline to meet. I don't see how it would be counter productive to make an announcement until the product is ready for production. Again, the only people who know of this deadline is Uniden and those can be changed without negative repercussions. It happens all the time. It is not like they were trying to meet a holidays deadline unless that is what the pre-orders were for and why the announcement was made when it was. So what does pushing it back a few more weeks or months if the public have no idea of any new product to be expecting if they don't make an announcement.

You can be a Uniden fan boy lobbyist all you want. Fact remains, a lot of people have fallen victim to Unidens ways and paid a lot of money for a product that has not met it's advertised standards without any kind of explanation. So yes, people have a right to be upset and because it works fines for others doesn't mean others concerns and complaints should be discounted.

 

[EDCScanner]

Sorry, but this entire thread has everything to do with rage at the announcement of the Home-Patrol 2.

If you're going to quote me, make sure it is not out of context and you follow the entire conversation that lead up to that statement.

Do you even recall why people are in rage with this announcement? If so, and you read the entire comment in which you quoted me out of context. Then you would know why that statement was made.

 

[Voyager]

Do you see Apple doing this?

No, Apple simply kills working apps with no explanation except for "Too bad. We aren't fixing it". Ironically, one of those apps was a WiFi app. It showed how many WiFi signals were available over and above what the iOS showed. That's happened to me a few times. I pay for an app, they mess it up, and I'm out money. At least with Uniden there is hope.

Bad example using Apple as a comparison.

And Uniden does not control reseller's policies. The announcement was made prior to release.

 

[AZScanner]

I'll just add this: if you want to blame ANYONE for the lack of communication on the part of Uniden, blame the noisy minority in here who keeps throwing the word "lawsuit" around. Nothing will shut a company up faster than threatening to sue them. Even just the threat of a lawsuit is enough to tie Paul's hands in terms of providing status updates, and we've seen several such threats posted just about every time this topic comes up. I'll just take this opportunity to thank those individuals here and now - thank you, each and every one of you, for making it nearly impossible for Paul to effectively communicate with us like he used to before all this BS started. Thanks a whole hot steaming bunch.

-AZ

Edited to add: Do I sound mad? That's because I am. And not at Uniden or Paul, either.

 

[WQPW689]

If you're going to quote me, make sure it is not out of context and you follow the entire conversation that lead up to that statement.

Do you even recall why people are in rage with this announcement? If so, and you read the entire comment in which you quoted me out of context. Then you would know why that statement was made.

The entire topic was created so people could rage at Uniden for having the nerve to release another scanner before the promised features of the X36 models were provided. That's what the topic is all about. That you want to fixate on demanding explanations as to why the situation is what it is, is not what we're talking about here.

Also was waiting for the fan boy lobbyist appellation to pop up and I guess i wasn't disappointed when you applied it to whom I consider a very reasonable forum member.

 

[AZScanner]

Bad example using Apple as a comparison.

Indeed! Don't even get me started on all the dastardly deeds Crapple has done, especially when Jobs was at the helm. About the only company more comfortable in a courtroom is the folks who put out the National Enquirer.

-AZ