Kris1359
Kris1359
I just sent a brand new SDS100 for repair 7/2/2021. How long does it take for them to acknowledge they received it. Do you check at uniden.com. I tried with model number and serial number? I hope it doesn’t take to long.
I just sent a brand new SDS100 for repair 7/2/2021. How long does it take for them to acknowledge they received it. Do you check at uniden.com. I tried with model number and serial number? I hope it doesn’t take to long.
It’s less than a month old. The place I bought it from has a ten day return policy. For a newbie that’s just opening the box and getting the battery charged and reading the manual, which doesn’t tell you a lot. I knew nothing about how to work it so by the time I figured out that it wasn’t working right it was too late. A lot of people on here helped me figure out it wasn’t working right. I think I just got a hold of a bad one. Their QC department must not be to good from what I’ve read.
It’s less than a month old. The place I bought it from has a ten day return policy...
Possibly it was Ham Radio Outlet as they have a very short 10-day return policy. They also specifically state in their "Returns" policy (see the HRO page that I linked) that the 10-day return window starts on the purchase date and not the date that you actually receive your merchandise from their shipper (assuming it was an order that was shipped to you)....I'm curious as to where you purchased your unit...
Possibly it was Ham Radio Outlet as they have a very short 10-day return policy. They also specifically state in their "Returns" policy (see the HRO page that I linked) that the 10-day return window starts on the purchase date and not the date that you actually receive your merchandise from their shipper (assuming it was an order that was shipped to you).
Where are you, Chicago or Minneapolis?I have another SDS100 I bought from AMAZON and it works great. I’m just going to sell the one I sent to Uniden for repair. I bought it because it’s not to good here right now. It’s nothing to have 2 or 3 shootings in one night. Some are group shootings. Not sure what people are thinking now days.
Ouch!South Bend, IN
HRO is a reputable dealer. I'd buy from them BEFORE some shady Amazon/Wal-Mart Marketplace warez peddler selling everything from lingerie to garden hoses. Yes, they have a 10 day return policy to prevent "rentals" but in my personal experience, I've bought a radio (Alinco DR-635T) and it went bad 32 days later (PA failed on VHF). Alinco's authorized repair told me their backlog was 60 days.
I called HRO and explained my situation, they agreed to exchange the unit. Always contact the store manager and politely explain the situation, I'd be willing to bet they would have exchanged the unit. HRO's bread and butter are serving hobbyists and hams. They've always stood behind every sale I've made with them and over 30 years, and tens of thousands spent, never had an issue exchanging/returning anything and the Alinco was surely outside of their policy.
I in no way have tried to bad mouth HRO! It’s just my experience.
It wouldn’t receive anything for hours Than you could pick it up and it would work. the s/n 383z18000….. The mfg I don’t remember. I hope this helps plus I hope you get it before your 10 days are up so you can try it out.Could you tell us what your sds what doing and share your SN/mfg date? I just bought one through HRO and it came from their NH store. 383Z18......