Uniden waiting game

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Romak3

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Let's take a survey.

Who all here has cold solder joint issues?

Who all here couldn't get theirs when given a time frame they say would be fixed because the company is with out power at times but WE need to suck it up because they failed to keep service going on our very expensive scanners? My company has power back up for such instances.

Who all here never gets/got any word from Uniden about issues such as no power, possibly this or that. So thats why your very expensive scanner has been with them longer than you have owned?

Who here likes excuses from a company you buy a product from and they should be nice enough to understand customers issues with out a lot of run around with possibilities of why your still listening to your Whistler TRX-1?
 
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trentbob

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There is a new UPM in place, better late than never. There's been quite a lot of communication with the UPM.

I agree that the csj and the hum and the the inability to have that repaired correctly by Uniden is a inexcusable situation for so long now. You're right, it's a waiting game, let's see what happens now. Production line changes need to be made eliminating these defects and any other problems that might come from them. That should be a priority

There's no question that if someone wants to have the hum permanently repaired or has the csj issue no matter when their warranty expired they should be able to send it in no questions asked and have it fixed correctly and permanently for free. That should be a priority.

I think there's a whole new market out there of people that would like to buy these radios but just will not do it right now. If these problems were permanently fixed I think you would find a whole new market of people to buy. Sales would increase.

Let's see what the new UPM does. We should know soon enough.
 
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fxdscon

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Romak3

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There is a new UPM in place, better late than never. There's been quite a lot of communication with the UPM.

I agree that the csj and the hum and the the inability to have that repaired correctly by Uniden is a inexcusable situation for so long now. You're right, it's a waiting game, let's see what happens now. Production line changes need to be made eliminating these defects and any other problems that might come from them. That should be a priority

There's no question that if someone wants to have the hum permanently repaired or has the csj issue no matter when their warranty expired they should be able to send it in no questions asked and have it fixed correctly and permanently for free. That should be a priority.

I think there's a whole new market out there of people that would like to buy these radios but just will not do it right now. If these problems were permanently fixed I think you would find a whole new market of people to buy. Sales would increase.

As far as climate change being bogus, I'm sure many people would agree with you but this is not the place to talk about that LOL, not a discussion for the Uniden Tavern but you can go deep in the bowels of the tavern itself and maybe start a discussion there. I'm 67 and grew up in Philly and we had the worst weather and blizzards and heat waves but that has nothing to do with playing the waiting game with Uniden.

Let's see what the new UPM does. We should know soon enough.
Trentbob, very little excuse for weather related issues. That just today's excuse. Who didn't have someone in the family 200 yrs ago deal with bad weather? I know many find that funny. But think about it. When started a country in freezing weather. Buck up! Sick of excuses! This is the 2021. Heck you can get a pill on TV if the old lady feels frisky. Can turn on the scanner but heck, why do that for 600$+ . Thats silly, its in texas!

Now uniden. To many freaking excuses. No communication and I'm listening to my old TRX -1.
 

Romak3

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This is all I have heard out of them. I have called 2 times and yes, excuses.
 

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jonwienke

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And you missed an entire thread I created specifically to discuss the cold solder joint issue...
 

Romak3

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And you missed an entire thread I created specifically to discuss the cold solder joint issue...
No sir I didn't. But I am regretting my mistake with these folks. I am most regretful. I did mention you but not by name in a post
 

trentbob

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Hey Doc, if you're still here, do you have that original link that you posted a while ago to a publication called "How to make friends and influence people"?

I think it's time to post that again LOL.

Original poster, I realized that you are frustrated, and I might add I'm no saint over the years on this forum and have been censored more than the average member but over time I've learned to be civil and get along with everybody. On my job I was considered your standard Andy Sipowicz.

Just got to chill and settle down. You've been on this forum 12 years even though you don't have a lot of posts. You know how it works here. Try not to alienate the ENTIRE community LOL.
 
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Romak3

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That the point. Why would you not fix something someone bought only to do it wrong and expect more to invest in it? Your post doesn't compute. Go commie if you feel you need to. Ban me. Its the new exciting thing in the United States of America. Can't deal with it, silence it.
 

Romak3

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I just want you people to feel good. Thats my objective.
 
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