I purchased this scanner and received it last Wednesday the 19th. I have had a lot of scanners over the years but this is my first digital scanner. To say that I am over whelmed to say the least. I've put in my zip code as this was the easiest for me. I would like to find a "glossary" of terms to explain in detail as what I am finding in the users manual I understand the terms but one term splits into even more, for instance on page 15 it states that systems holds all of your sites, departments and channels. I understand channels, etc. I would like know what to start out with as my old analog scanners are getting almost nothing any more. Is there any manual setting on this scanner as I try to avoid out what I don't want but not sure to add channels that I do want. To enter a trunk system I need letters instead of numbers, so where am I supposed finds these letters and different trunk systems, etc.? I'm not clear what you need, should or can do online either. What about the people that don't have a computer? For scanners years ago you could buy magazines like Police Call and such to help locate frequencies, etc. I need something or anything that will breakdown how to operate this digital scanner much better than the current owners manual. You would Uniden would have video on their web site that would fully detail how and what to do. I would appreciate all and all help. Thank you!