That seller likes to sell garbage radios. If eBay lets you select the option, just return it anyway.
You should have probably done better research before buying one of these. It would have saved you a headache.
I agree. He shouldn’t set up a listing that way unless he is prepared to accept returns and he knows that.
It sucks you had this sequence of events take place. I’ll admit that wading the Harris waters isn’t the easiest. There are a lot of very particular things to look for in these radios, but the equipment is worth it if you can see your way through.
I’d encourage you to keep learning, keep asking questions here, keep reading other threads, and try again if you want. As of now, you’re only out the software and return shipping… I’ve wasted more money ruining multiband antennas trying to (unsuccessfully) tune them… Chalk it up to a good lesson learned the hard way and don’t give up! People here are generally helpful, but give folks some time to respond. Lots of times, I’ll get a very helpful response or private message a good week after I ask a question. Some people only have time to read the forums a couple of times a week.
Good luck!
-B