Universal Radio

Status
Not open for further replies.

PRO93BOB

Member
Joined
Dec 19, 2002
Messages
0
Has anyone called to order and talked to a lady Cathy, she seemed to be really sarcastic
not good if you want to keep customers. if she hates her job, "quit".

just my 2 cents
 

pogbobo

Member
Joined
Jan 9, 2007
Messages
642
Location
VA
I ordered an antenna from them online, they were very nice in their emails and shipped fast ... I recommend them to folks .....

maybe she's allergic to cats :eek: :twisted:

rofl
 

hoser147

Member
Joined
Dec 17, 2005
Messages
4,439
Location
Grand Lake St. Marys Ohio
Ive called and ordered from them several times, never had an issue. I understand what you are sayn, if someone is having a bad day it shouldnt carryover to the customer........Hoser
 

mike_s104

Member
Premium Subscriber
Joined
Aug 25, 2004
Messages
4,677
Location
Berkeley Co. WV/ Loudoun Co. VA
I've used the off and on for about 10+ years without ever having an issue. before the internet, I'd call in order and don't remember anything negative. I've always had good service and prices from them.

She may have forgotten to take her Allegra or Claritin that day.
 

iMONITOR

Member
Premium Subscriber
Joined
Sep 20, 2006
Messages
7,052
Location
MACOMB, MI.
I've done business with Universal Radio for many years. Never a problem. Normally I place my orders on-line, although I have called a few in, when I've had questions. Fair prices, great service always.
 

mfn002

Member
Premium Subscriber
Joined
Apr 26, 2006
Messages
2,121
Location
Bryan, Texas
ALL (with the exception of the 796) of my scanners were purchased from them. They are very good and have pretty good prices on their stuff (much lower than MSRP). I especially like the Used Equipment section, which always has some neat stuff.
 

mfn002

Member
Premium Subscriber
Joined
Apr 26, 2006
Messages
2,121
Location
Bryan, Texas
ALL (with the exception of the 796 and the PRO97) of my scanners were purchased from them. They are very good and have pretty good prices on their stuff (much lower than MSRP). I especially like the Used Equipment section, which always has some neat stuff.
 

CLTX11

Member
Joined
May 4, 2005
Messages
440
Location
North Tx
I have never had a problem with them either. As others stated, bad day maybe. Stupid song comes to mind "I had a bad day, take a look around...."

I hate that song

Hope she gets her act together.
 

wogggieee

Member
Joined
Sep 30, 2005
Messages
1,212
Location
Hugo , MN
Ive ever had any issues with them either. Though I've never called. I prefer to avoid calling places as much as possible. I can't stand dealing with the automated phone systems and the often incompetent people on the other end.
 

mfn002

Member
Premium Subscriber
Joined
Apr 26, 2006
Messages
2,121
Location
Bryan, Texas
wogggieee said:
Ive ever had any issues with them either. Though I've never called. I prefer to avoid calling places as much as possible. I can't stand dealing with the automated phone systems and the often incompetent people on the other end.
Universal has been in business for over 50 years. Everyone there KNOWS WHAT THEY ARE TALKING ABOUT. When you call them, someone immediately answers the phone (no automated phone system).
 

Ch1ronTL34

Member
Joined
Sep 16, 2006
Messages
84
Maybe if you're having such a problem with her attitude you should call and ask to speak to her manager instead of talking about it here...Not intended to sound rude or sarcastic, just my 2 cents....
 

w0fg

Member
Premium Subscriber
Joined
Mar 7, 2005
Messages
459
Location
Decorah, IA
I've bought a bunch of stuff from them over the years, both in person at the Dayton Hamvention and on-line. They're one of the first places I check when I'm looking for gear.
 

wogggieee

Member
Joined
Sep 30, 2005
Messages
1,212
Location
Hugo , MN
mfn002 said:
Universal has been in business for over 50 years. Everyone there KNOWS WHAT THEY ARE TALKING ABOUT. When you call them, someone immediately answers the phone (no automated phone system).
I wasn't directly referring to Universal radio with that, since I've never called them. I was more ranting about the way most places seem to operate when you call them and why i usually avoid phone contact with companies.
 

n8emr

Member
Joined
Oct 20, 2005
Messages
495
I would chalk it up the early morning bad day. I dont think Cathy is actually a sales person, but is office staff. She seemed all smiles when I stopped by universal at lunch today.
 

mtindor

OH/WV DB Admin
Database Admin
Joined
Dec 5, 2006
Messages
7,484
Location
Carroll Co OH / EN90LN
Somebody should go in there and snag this up:

D939 *GRE PSR600 DEMO SCAN L/A/H/U/800/1.2 ORIGINAL 415.95 NEW ORIGINAL WARRANTY

Mike
 
Status
Not open for further replies.
Top