OK, so, in PPS, on tab D6 (Zone & Channel Setting), you have knob positions in zone 1 programmed, and you have programmed the pager (click on "Program" at the bottom, then the Program button). PPS should report "Programming Successfully" (sic), and the pager should reboot. If you've done all of that (do it again to make sure).... maybe export and post your profile here?