Sentinel: Updating Database Failed

[POBox1142]

Just curious if you ever heard back from T-Mobile on this after opening a ticket with the FCC? Was there ever any resolution?

T-Mobile stated the their equipment is not compatible to use FTP. I have kept the complaint open with the FCC but T-Mobile will not open the port.

 

[RandyKuff]

My curiosity is up...
Seen in one post here a member used an AT&T hot spot to upgrade...
My home ISP is not a problem though...

Wonder if anybody tried it with Verizon...
I know my cell phone plan gives me 25 Gig (Per month of 5G Ultra) of hot spot capability before throttling back...
Would be something to fall back on maybe, if I had to...

 

[Randy_Vick]

My curiosity is up...
Seen in one post here a member used an AT&T hot spot to upgrade...
My home ISP is not a problem though...

Wonder if anybody tried it with Verizon...
I know my cell phone plan gives me 25 Gig (Per month of 5G Ultra) of hot spot capability before throttling back...
Would be something to fall back on maybe, if I had to...

I regularly use Verizon broadband without difficulty.

 

[RandyKuff]

I that Verizon broadband as your home ISP, or thru the cell phone used as a hot spot...

 

[Randy_Vick]

I that Verizon broadband as your home ISP, or thru the cell phone used as a hot spot...

Both

 

[RandyKuff]

Thanks for the info...

 

[ToddWilkinson]

Turn off your firewall, don't forget to turn it back on!

 

[fxdscon]

Turn off your firewall, don't forget to turn it back on!

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The issue is not with a firewall. As noted in post #21 above, the OP's ISP (T-Mobile Home) is blocking FTP port 21 at their end.

 

[ToddWilkinson]

-
The issue is not with a firewall. As noted in post #21 above, the OP's ISP (T-Mobile Home) is blocking FTP port 21 at their end.

Then portfoward or DMZ

 

[fxdscon]

Then portfoward or DMZ

How is that going to get T-Mobile to unblock port 21 on their server to allow their server to accept FTP requests from Sentinel??

 

[kansaden]

My curiosity is up...
Seen in one post here a member used an AT&T hot spot to upgrade...
My home ISP is not a problem though...

Wonder if anybody tried it with Verizon...
I know my cell phone plan gives me 25 Gig (Per month of 5G Ultra) of hot spot capability before throttling back...
Would be something to fall back on maybe, if I had to...

I also filed a complaint with the FCC over this issue.

 

[donc13]

T-Mobile stated the their equipment is not compatible to use FTP. I have kept the complaint open with the FCC but T-Mobile will not open the port.

I wouldn't expect the FCC to do anything. T-mobile owns their own endpoints and are under no obligation to change what they believe to be their "best practices."

 

[donc13]

My curiosity is up...
Seen in one post here a member used an AT&T hot spot to upgrade...
My home ISP is not a problem though...

Wonder if anybody tried it with Verizon...
I know my cell phone plan gives me 25 Gig (Per month of 5G Ultra) of hot spot capability before throttling back...
Would be something to fall back on maybe, if I had to...

Yes, Verizon handles FTP just fine.

 

[donc13]

I also filed a complaint with the FCC over this issue.

What's to complain about? Have you ever seen T-mobile advertise or state in their contract that every possible file transfer protocol is usable?

You know, there are some places in the US where T-Mobile has no service... Is that an FCC issue too?

 

[kansaden]

What's to complain about? Have you ever seen T-mobile advertise or state in their contract that every possible file transfer protocol is usable?

You know, there are some places in the US where T-Mobile has no service... Is that an FCC issue too?

Actually nothing to get worried or my panties in a wad about. I have AT@T as my wireless mobile service and will always be able to resort to it (or someone elses wifi to do my Sentinel updates.)

But at $50/month, I'll keep my T Mobile fixed internet with download speeds of around 220 Mbps and faster and unlimited data.

And: T-Mobile pays $304M to fill in holes in its 2.5 GHz spectrum.

Plus: T Mobile's partnering with Musk's Starlink will fill in all the holes on the continental US, offshore and beyond for messaging and voice service.

 

[wizski]

My curiosity is up...
Seen in one post here a member used an AT&T hot spot to upgrade...
My home ISP is not a problem though...

Wonder if anybody tried it with Verizon...
I know my cell phone plan gives me 25 Gig (Per month of 5G Ultra) of hot spot capability before throttling back...
Would be something to fall back on maybe, if I had to...

I had been having the same issue... uploaded Proton VPN and once the VPN was running I was able to update firmware and Sentinel. I don't get it but it worked. I then tried shutting the VPN down and back to getting the error again! Weird! I use T-mobile but it wouldn't work using Verizon hot spot either...

 

[wizski]

I'm using BCDx36HP Sentinel Ver 2.02, while trying to update the database I get the following error. "229 Extended Passive Mode Entered (|||2645|). Please advise.

I had been having the same issue... uploaded Proton VPN and once the VPN was running I was able to update firmware and Sentinel. I don't get it but it worked. I then tried shutting the VPN down and back to getting the error again! Weird! I use T-mobile but it wouldn't work using Verizon hot spot either...

 

[adamgtfalls]

No, I don't have another method. I guess I'll contact T-Mobile and let them know I have an issue. Thanks for your help.

I have T-Mobile and same error, I installed surf shark VPN and downloaded FTP fine. Just did this minutes ago.

 

[ScanMaine]

I have Spectrum and I just tried to download it and I cant as well.

 

[ProScan]

I have Spectrum and I just tried to download it and I cant as well.

I have Spectrum and I'm able to update the master database using Sentinel 2.03. Tried it just now.