- Aug 24, 2009
- Niles Michigan 49120
I am trying to update from version 1.9 to 2.0 I can download it . But when i try to update the scanner it says waiting for scanner to go to update mode and it times out. I have scanner off just like any other update. I can update scanner library . It says unable to confirm the scanner has entered update mode . Then it says make sure usb is plugged in correctly. What am I doing wrong. If you know what I am doing wrong give me step by step instructions. Thanks for any help.