Updating the HPDB from Sentinel

[Wes]

My 436 is on the way and I've installed the Sentinel software on my older PC running Windows 7. No problems at all with software installation, but I'm having a problem when trying to download the HPDB updates. I get an error message that says "Updating full database failed. Operation is cancelled. Unable to connect to the remote server."

Any ideas?

 

[KevinC]

My 436 is on the way and I've installed the Sentinel software on my older PC running Windows 7. No problems at all with software installation, but I'm having a problem when trying to download the HPDB updates. I get an error message that says "Updating full database failed. Operation is cancelled. Unable to connect to the remote server."

Any ideas?

Sounds like a firewall type issue.

 

[phask]

What type of internet service? Satellite maybe - if so, you are SOL.

 

[Wes]

Ok, weird thing. When I go from the drop-down menu at the top, it won't update. Click the update icon and it works perfectly. Problem solved, I think....

 

[RF23]

Ok, weird thing. When I go from the drop-down menu at the top, it won't update. Click the update icon and it works perfectly. Problem solved, I think....

This may be a corrupted download or install of Sentinel. AFAIK the drop down menu and the Icon should take you to the same part of Sentinel to be executed.

Did you get Sentinel directly from Uniden?

Did you have any other programs running when you installed Sentinel?

You might consider another download of Sentinel and use "Control Panel" to remove the old Sentinel before trying a fresh install.

You are correct this is weird!

 

[Wes]

Yes. Downloaded from Uniden's site. No other programs running when I installed. Definitely strange and will be keeping an eye on it.