UPMAN 396t scanner not registered anymore

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Saint

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:confused:Just went into Uniden web site to update my 396t scanner and it says it's not registered, I regestered the scanner before so I could get all the update to date, I have version 3.01.00 in the scanner now, Do I have to go and re-register the scanner and put in all the information on the register page, and will it let me register the same scanner again, ??? under my same email address, how do I go about this so I can get the latest update.
Steve
 

UPMan

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Steve: I just checked and you have a BCD396T registered in your account...
 

UPMan

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Hmmm. There is a scanner registered to that account...I don't know why it isn't showing up, though (and have no way to make it show up...). Think you are going to have to re-register it.
 

mdulrich

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Paul I had the same issue, no scanner listed but my cordless phone showed up. I re-registered my scanner and got a new software key.

Mike
 

UPMan

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Well, Mike, your's I was able to retrieve (so now you have it twice...but I wanted to make sure my "recover" tool was still working).
 

Saint

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register

Hmmm. There is a scanner registered to that account...I don't know why it isn't showing up, though (and have no way to make it show up...). Think you are going to have to re-register it.

Thanks for the help Upman, when I get home I'll try and re-register the information, I'll let you know how I make out later.
Steve
 

torontokris

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Saint you shouldnt even need a registration... (if your just trying to install the new firmware)

if your on V3 you can install the new firmware (dont click off "major version update"
 

mdulrich

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Well, Mike, your's I was able to retrieve (so now you have it twice...but I wanted to make sure my "recover" tool was still working).

Thanks Paul. Now if you could replace one of them with an XT... :D

Mike
 

Saint

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re-registered

Hmmm. There is a scanner registered to that account...I don't know why it isn't showing up, though (and have no way to make it show up...). Think you are going to have to re-register it.


:wink:Hi Upman Just wanted to let you know I re-registered my 396 scanner and it is now back in my list and I downloaded the new update and installed it and everything worked perfect, thanks for your help.
Steve
 
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