TRX-2: USB jack broke off

[PCTEK]

so, 6 months after purchase, the USB jack broke off and fell inside the scanner today. I've emailed ScannerMaster to see if they will fix it, but I bet I'll have to send it to Whistler and wait, wait, wait.

Never had a problem with the Uniden's.

 

[W3DMV]

If you have a problem with Whistler, perhaps you
need to purchase something else.
I've used Whistler on several repair jobs with
prompt and excellent results..

 

[bigcam406]

how did it break off in the first place? just wondering

 

[mike_s104]

Sounds like it was dropped or an issue with the cable, not necessarily the the scanner.

Sent from my SM-G930V using Tapatalk

 

[03msc]

Yes, and you didn't mention what model you are using...

As solid as they are this issue is certainly odd...

 

[buddrousa]

It needs to be returned to Whistler for repair. That would take alot of force to break as in pushing or dropping. Drop WhistlerWendy a PM and she will help you get it repaired.

 

[mike_s104]

I'd try to remove the broken part with some needle nose pliers.

Sent from my SM-G930V using Tapatalk

 

[marcotor]

Why would ScannerMaster fix it?

 

[mike_s104]

Why would ScannerMaster fix it?

Because they sold him the scanner... I'm being sarcastic.

Sent from my SM-G930V using Tapatalk

 

[TAbirdman]

I'd try to remove the broken part with some needle nose pliers.

Sent from my SM-G930V using Tapatalk

I would leave it alone as any "fixing" of the radio may void the warranty. Call or simply send the radio back to Whistler.

 

[troymail]

so, 6 months after purchase, the USB jack broke off and fell inside the scanner today. I've emailed ScannerMaster to see if they will fix it, but I bet I'll have to send it to Whistler and wait, wait, wait.

Never had a problem with the Uniden's.

How in the world did you do that?

As far as repair - I'm not sure why comparing this issue to your Uniden experience is relevant at all but since you've brought it up - all of the last 3 Unidens I bought (396, 436, 536) had to be returned to Uniden due to "defects". I've never had to return a GRE or Whistler radio.