The problem is, neither my W7 or W8.1 PC's are able to dectect the correct device identfier for my BC125AT. Upon connecting the scanner via USB I get an unknown USB device error. If I then select the 'unknown device' in device manager and attempt to manually update the driver by pointing to uniden the inf file, i get the message that 'windows has determined that the best driver for this device is already installed'. So basically, the problem is that I won't be able to manually load a driver until windows can properly recognize the scanner and ID it. It does not appear in 'other devices'. Has anyone else had this issue?