Vertex 4200 not being read by computer

[sparkywfd]

I got a new used laptop to program my radios and it runs on Windows 10. My old laptop was Windows XP and read my 4200 without any issues.

This laptop doesn't have the 9 pin plug, it only has the USB connectors. I purchased a vertex 9 pin to usb cable to connect to the 9pin to radio cable and now the software won't read the radio. It keeps showing "Turn Radio On". I shut it off, turned it back on and still got the same error.

Anyone else experience this problem? If so, is there a resolution?

Thank you in advance.

 

[m-gerty]

I had the identical problem (only mine was vx2200) The usb/serial adapter worked on one radio but not the other. Also the same problem with some kenwood tk760... The adapters I have tried have all been iffy.. I ended up buying usb cables in the end..

 

[laidback]

I got a new used laptop to program my radios and it runs on Windows 10. My old laptop was Windows XP and read my 4200 without any issues.

This laptop doesn't have the 9 pin plug, it only has the USB connectors. I purchased a vertex 9 pin to usb cable to connect to the 9pin to radio cable and now the software won't read the radio. It keeps showing "Turn Radio On". I shut it off, turned it back on and still got the same error.

Anyone else experience this problem? If so, is there a resolution?

Thank you in advance.

What USB port is being used?

 

[sparkywfd]

I'm using port 3

 

[radiotweester]

Have you tried the compatibility setting? Setting it as 7 or even XP.
I know there was a post similar to this in this forum a month or so ago.
I've avoided 10 because it was *****y with most of the "older" software I tried to use on it from all the manufacturers and 3rd party.