DV10
Hello All,
Given all the feedback, what are the options to have this rectified ?
Can it be rectified via software ?
If you read the other posts I think those questions have been answered. It is in AOR's hands. At the moment they still seem to be trying to minimise, (closer to ignore) the biggest problem, 'drift', or pretend it is OK.
There are two options
1. A software fix
Although nothing is impossible, it is very unlikely to work, mainly because frequencies are affected differently by their size, and the drift also depends on the actual temperature of the radio.
So one could perhaps add software that might force 450.050 stay in tune, however the same coding would not work for 150.050 etc.
Bearing in mind other radios remain stable, and there is no indication they have to constantly apply software to compensate for frequency drift.
Goodness knows how much internal memory it would take to try to compensate over the entire Frequency range, and how much all that constant checking would slow the receiver down. Even if AOR did that, it would only be a 'fudge'.
2. Hardware fix
Here is the 'rub'. The only way of fixing this issue correctly would require changes at component level. A re-design of the DV10's hardware.
AOR do not like that (obviously) Instead of 'coming clean' and promising new and existing Purchasers that they will fix this, they appear to be keeping quiet and hoping this will just go away.
That might work for a £50 radio, but not one costing £1000.
3. AOR have produced some very impressive receivers, but risk their well deserved 'high' reputation if they do not go 'public' about the DV10, and their intentions to fix it.
Those of us who paid out £1000 did so on the back of AOR's reputation, and believing the DV10 would be 'fit for purpose' in all respects, as advertised.
It almost goes without saying that we bought the radio because we wanted one, not to be able to moan about it. Those of us who had experience with the AR-DV1 expected there would be some firmware issues with the new receiver initially. Those would be corrected over time.
However, for all the reasons stated in other Posts on this thread, the DV10 has flaws that cannot truly be fixed by software.
It does not seem unreasonable to expect a receiver to remain 'listening' on the frequency that is shown on its display, and not slowly drift so far away it can no longer finds a signal that appears, especially Digital ones.
Sadly some 'Engineers' and AOR seem to find that unreasonable. One way or another they have themselves to blame
Either
AOR should NOT have produced previous receivers that are totally stable (lol), with the obvious example being the AR-DV1.
OR
the DV10 should have been released without this unacceptable drift,
I had many very good reasons, mainly personal but some commercial, for buying my DV10. After carrying out my tests using proper equipment, under controlled settings, and verifying what others had found, I reluctantly returned the receiver.
Except for the DV10, all the AOR receivers I have purchased are great. I still want to believe AOR is a great Company.
If AOR had acknowledged the DV10 problem not only existed, but fell short of acceptable standards, and promised it would be rectified for existing Owners, even if that meant exchanging the first batch at some time in the future, the DV10 would still be sitting on my desk.
Of course initially that would eat into their profits. I am sorry for them about that, but if they must look for blame then it lies within their Organisation surely?
'Come clean' and in the long term their reputation would remain untarnished, and for many people their trust in AOR may well have been enhanced.