• Effective immediately we will be deleting, without notice, any negative threads or posts that deal with the use of encryption and streaming of scanner audio.

    We've noticed a huge increase in rants and negative posts that revolve around agencies going to encryption due to the broadcasting of scanner audio on the internet. It's now worn out and continues to be the same recycled rants. These rants hijack the threads and derail the conversation. They no longer have a place anywhere on this forum other than in the designated threads in the Rants forum in the Tavern.

    If you violate these guidelines your post will be deleted without notice and an infraction will be issued. We are not against discussion of this issue. You just need to do it in the right place. For example:
    https://forums.radioreference.com/rants/224104-official-thread-live-audio-feeds-scanners-wait-encryption.html

WARNING! Scanner-R-Us.com

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coreymcl

Member
Joined
Jul 24, 2006
Messages
32
I purchased a scanner from this site after asking if the unit I was purchasing would be able to monitor the things I wanted to monitor. I received a response back from this company stated it would.

After receiving this unit and talking with others here on this site. I discovered that this unit would if fact NOT allow me to monitor what I what too. This company's response was the email I received back from them tell me it would work, "was not a guarantee". Now I have paid for shipping twice and still do not have the unit I need.

Stay away from this company!

Corey McLaughlin
 

Lochtsa

Member
Joined
Jun 2, 2006
Messages
0
Consumer Responsibilty

I am sorry for your frustration, but it is up to you to do your homework prior to purchasing anything. Just because someone at the company made an error in what the scanner would do for your area, does not mean that it is a bad company.

If more people took the time to research before making decisions on buying products, you would save time and frustration in the long run.

I have dealt with this compnay in the past and received excellent customer service.

Just my two cents
 

KE4ZNR

KE4ZNR@radioreference.com
Joined
Jan 21, 2002
Messages
7,069
Location
Raleigh, NC
1) this thread did not need to be made in several different forms
2) this is the WRONG forum for this thread...look above in the feedback forum.
3) I replied to this same exact thread in the General Scanning forum...
Marshall KE4ZNR
 

kevin390

Member
Joined
Dec 19, 2002
Messages
5
Location
Wallkill, NY
This brings back an old memory. I remember when the pro-2050 first came out and allot of police agencies were switching to a trunk system in my area. So like a kid on Christmas morning I ran to Radio Shack and I paid about $300.00 for the pro-2050.

When I got home I could not program it to trunk for nothing. Even tho the Radio Shack salesman and the manual said it was a trunk-tracker. Conventional was no problem and it worked great. What no one told me was that the pro-2050 was a Motorola trunk-tracker and my area was EDACS. I never knew the difference between the two. I did lean a lesson. Check first and then buy. Another lesson I learned the hard way is to wait until they get all the bugs out before I buy a new scanner. ( Pro-92 & Pro-94 ).......Ray
 

bagmouse7

Member
Premium Subscriber
Joined
Jan 19, 2003
Messages
205
Location
NC, USA
Can you be more specific on exactly what the problem is.
This would certianly help make this post more useful.
 

nexus

Member
Joined
Aug 13, 2002
Messages
1,646
Location
Mississippi
Corey's post would not sway me from purchasing from this company. I nor anyone else should expect to seek feature knowledge from a seller. BUYER BEWARE! The correct action in this case would of been to simply do some SELF RESEARCH on google, or even this site. A simple question of, "Does the Uniden BC-246T receieve digital transmissions?" on here would of quickly been given a response of NO. I know sellers who have very little to no knowledge about the products they sell. HELL half of the radio shacks in my area don't believe that the PRO-96/2096 will work with anything here. They were told by some clown that digital scanners here won't work, and the fact is THEY DO! But don't ask someone at my local radio shack, they'll tell you not to get the PRO-96/2096 because it's not compatible with the trunking system here (which BTW is motorola II APCO25)...

Lesson learned, BUYER BEWARE, and DON'T RELY ON A SELLER'S RESPONSE. Unless it has to do with their company specifically like shipping/warranty etc.

He probably got some guy on the phone who has ZERO KNOWLEDGE of scanners and the different features, and just assumed that since it's one of their newer scanners it would be "digital."
 

nexus

Member
Joined
Aug 13, 2002
Messages
1,646
Location
Mississippi
This thread should be closed.

1. IT DOESN'T BELONG IN THE FOR SALE FORUM. It has absolutely nothing to do with an item offered for sale...

2. It shows bad taste on the originator's judgement to speak negatively against a business for the originator's error and lack of research before buying.
 

richster

Member
Joined
Dec 19, 2002
Messages
529
Location
Regina, Sask.
nexus said:
Lesson learned, BUYER BEWARE, and DON'T RELY ON A SELLER'S RESPONSE. Unless it has to do with their company specifically like shipping/warranty etc.

He probably got some guy on the phone who has ZERO KNOWLEDGE of scanners and the different features, and just assumed that since it's one of their newer scanners it would be "digital."
I completely agree with the two statements above, but I disagree with this statement below.

nexus said:
This thread should be closed.

1. IT DOESN'T BELONG IN THE FOR SALE FORUM. It has absolutely nothing to do with an item offered for sale...

2. It shows bad taste on the originator's judgement to speak negatively against a business for the originator's error and lack of research before buying.
I think this post is just fine. He bought a unit from a retailer who didn't know the facts and should have. Thus selling a scanner to Corey that didn't suit his needs.

I mean with a name "Scanners-R-US" you would think they would hire staff that know the products they ae selling. If they don't know squat about scanners then teach them before having them give advice to customers on what to purchase.

Nexus's quote about the guy on the phone with ZERO KNOWLEDGE is testament that retailers have to have knowledgable staff on hand so that consumers can make the best choice for their money. If they don't they won't last long.

I hope Scanners-R-Us is reading this. Having ZERO KNOWLEDGE staff advising customers on scanner purchases is bad for business, and they need to fix that fast.

Regards,
Richster.
 

nexus

Member
Joined
Aug 13, 2002
Messages
1,646
Location
Mississippi
I am under the impression that this forum is for items FOR SALE on radioreference.com not for items from outside venders.

So if I go to circuit city and buy a SWL radio from them and had a bad experience it's ok for me to come in here and BASH circuit city?
 

richster

Member
Joined
Dec 19, 2002
Messages
529
Location
Regina, Sask.
nexus said:
I am under the impression that this forum is for items FOR SALE on radioreference.com not for items from outside venders.
That is an excellent point, and I'm not really sure what the boundries are. If in fact it is just for things being sold on RR, then yes this post should not be allowed.

Regards,
Richster.
 

loumaag

Silent Key - Aug 2014
Joined
Oct 20, 2002
Messages
12,911
Location
Katy, TX
Okay, this is a new forum, and in fact this thread did not start here. So let's just back down a little.

This forum is for posting about transactions that you did as a result of contacts made with users of this site using the Classified section. You asked for a feedback forum and you got it. Stick to the intention.

I am going to close this with this suggestion, if you have a problem with a commercial vendor and think it would be of interest to the rest of the RR community, how about using the Tavern for it. It really has nothing to do with the site or scanning in particular so the Tavern would be appropriate spot for such comments.

As this is here already and people have had their say, lets just move on.
 
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