I Love when people want to spend money they don't really tell everything to every one.
"The biggest issue with New Canaan's existing dispatch system is where the dispatchers are located. New Canaan's fire dispatch center is the Southwest Regional Communications Center, also known as CMED, which is on the roof of Bridgeport Hospital and is largely focused on emergency medical service calls."
Um they Dispatch The New Canaan FD, Trumbull FD & Monroe FD, Fairfield County Haz-Mat and more non EMS stuff. So much for "largely focused on emergency medical service calls"
"CMED's facility and equipment is very basic, and offers little current technology in hardware or software," CMED Has a brand new IP based console, Westports is almost 10 years old and not IP based.
"In addition to call overload, CMED does not offer computer-aided dispatch or mobile data terminal infrastructure," CMED has a state of the art CAD system that offers computer added dispatch and MDT capability, The current CAD at CMED fills in information for Fire & EMS reporting software and many of the services take advantage of that.
If you want to change just change, Don't make all kinds of crap up to get the money, Stay with the staffing issue, that's the only true part, But Westport is still only going to have 1 dispatcher over nights, So Westport gets a big fire, Guess what New Canaan, your going to get the same service you get now or less.