Placed my first ever order with zip scanners on Saturday.
After ordering online, I received an email stating they needed me to send a picture of my drivers license, that my order was flagged as being possible fraud. Ok sent them what they asked for immediately.
Calle first them on Sunday, was told that my order was approved and that my scanner will be packaged up on ship on Monday.
On Monday, I started reading from threads about them on RR and decided to live chat them in the early afternoon. They confirmed that my package was on the list to be shipped out today. Again assuring me that package was going out today.
I again live chatted them at 9pm asking for tracking and included my order number., I was told, they are unavailable for chat, to please leave a message (what happened to 24/7 support).
I texted them at 10pm and again was told my package was shipping today and that I would get tracking info in a while.
Well I woke up this morning to no tracking info at all.
What a waste of time. I already sent them a message to cancel my order and refund my money. Paypal was also notified.
I knew this was going to be a problem as soon as I ordered the item, I immediately received an email from them telling me I forgot to add programming to my order.
I guess my order wasn’t a priority because I wasn’t dumb enough to order programming at a major upcharge.
Buyer beware.
After ordering online, I received an email stating they needed me to send a picture of my drivers license, that my order was flagged as being possible fraud. Ok sent them what they asked for immediately.
Calle first them on Sunday, was told that my order was approved and that my scanner will be packaged up on ship on Monday.
On Monday, I started reading from threads about them on RR and decided to live chat them in the early afternoon. They confirmed that my package was on the list to be shipped out today. Again assuring me that package was going out today.
I again live chatted them at 9pm asking for tracking and included my order number., I was told, they are unavailable for chat, to please leave a message (what happened to 24/7 support).
I texted them at 10pm and again was told my package was shipping today and that I would get tracking info in a while.
Well I woke up this morning to no tracking info at all.
What a waste of time. I already sent them a message to cancel my order and refund my money. Paypal was also notified.
I knew this was going to be a problem as soon as I ordered the item, I immediately received an email from them telling me I forgot to add programming to my order.
I guess my order wasn’t a priority because I wasn’t dumb enough to order programming at a major upcharge.
Buyer beware.
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