You need to go to the uniden.com website. Then click on the USA site then click download now you need to login to your account. Now to the right of the page you will see My products click on all my scanners. There you will see a list of your scanners you will see get the latest firmware click on that that should send you to the firmware you want. Before you click on it look at the key write it down you will need this to install the firmware update to your scanner. I was writing this and looking at the Uniden website at the same time to get the steps correctly.Tried looking for this Firmware update and could not find it. I wanted to try it out.