Where is MOTOTRBO CPS in MOL?

[MFG_rrt]

In MOL this is all I see. It doesn't look like an installation file for the MOTOTRBO CPS. What am I missing? I just ordered MOTOTRBO RADIO MGMT LIC, do I just need to wait until that processes until it shows up?

 

[N1GTL]

It's not listed there. Call MOL. Probably a permissions issue if you paid for the subscription.

 

[MFG_rrt]

It's not listed there. Call MOL. Probably a permissions issue if you paid for the subscription.

Ok I think that's the confusion then. I don't think I paid for a subscription. I purchased (for free) a License. So I'll have to go take another look.

Thanks.

 

[MTS2000des]

that may explain it. CPS is a subscription product, so they'll probably sell you a sub and once paid, they'll add it to your account and then you can download it.

 

[MFG_rrt]

that may explain it. CPS is a subscription product, so they'll probably sell you a sub and once paid, they'll add it to your account and then you can download it.

That's how I remember it when I bought the APX CPS, but I guess I assumed the item I had in my cart was the actual subscription.

Thanks everyone.

 

[MFG_rrt]

I can't edit my original post anymore, but I finally got access to my downloads (MOL changed since my last purchase).

What's the difference in:

MOTOTRBO CPS 16.0 Build 828 (Standalone)

and

MOTOTRBO CPS 2.0 2.21.61.0

 

[K2NEC]

CPS 16 is the older CPS (the better CPS)

CPS2.0 is Motorola's new version of the TRBO CPS, and if you have done any searching at all you will find that 99% of people dislike CPS2.0 very much.

If you can, absolutely avoid CPS2.0 until Motorola can fix it or completely dump it(Yea I know i'm completely dreaming here).

 

[rescue161]

Stay with CPS 16.0 828. You'll regret going with CPS 2.0.

 

[cmpsa]

I have a quick question RE "MOTOTRBO CPS 16.0 Build 828 (Standalone)". I have it installed in 2 computers (Windows 7). I just downloaded the firmware update files (under "Conventional - Firmware) menu item. Once you download the firmware file, you have to extract it and it installs the firmware file "package" on your hard drive/computer. Then when you are in the CPS software and you read a radio, you can select to "upgrade" the firmware. Both of my computers are doing the same error. The "packages" are installed & show in the "programs" list, but the CPS software doesn't detect/or find the recently installed "packages". I have rebooted the computers over & over and it still won't detect them?

Has anyone ever encountered this problem before? Both computers share the same CPS software & same firmware files, both are having identical issue.?. Thank you!

 

[MFG_rrt]

I'm having different issues. My radio is on version CPS 12.00.16, when I installed CPS 16.0 and try to read the radio it gives an error saying unable to detect an applicable device. How do I resolve?

 

[n3obl]

I'm having different issues. My radio is on version CPS 12.00.16, when I installed CPS 16.0 and try to read the radio it gives an error saying unable to detect an applicable device. How do I resolve?

Try uninstall and reinstall also try cleaning contacts on your radio.

 

[K2NEC]

I'm having different issues. My radio is on version CPS 12.00.16, when I installed CPS 16.0 and try to read the radio it gives an error saying unable to detect an applicable device. How do I resolve?

Have you tried turning it off and on again?

No seriously, connect the programming cable and power off and on the radio. Your computer should then recognize it and it should work. I had that problem once and I couldn't figure it out even though radio recognized the cable.

 

[n3obl]

Also sometimes the computer needs rebooted.

 

[rescue161]

What version of firmware did you download and install?

 

[MFG_rrt]

So I think it's a driver issue but I don't know how to resolve.

Firmware is: R02.08.01.0000

I downloaded CPS 16.0 build 828

My PC (Win10) is recognizing it as a COM port. I don't know how to get the right drivers.

 

[MFG_rrt]

Nevermind. I just went into MOL and downloaded the driver. DUH