There is a ;earning curve for just about all the current digital scanners. The curve is steeper for some models.
For Win500, see if this guide helps you:
WIN500 - UtahRadio
My point exactly. Prior to my post no one here has indicated where or how to find the File, Web Import feature. They share the url but by itself new users are helpless, and endless with questions aimed in most often times the wrong direction.
Case in point: The countless pages on how to program a WS1040 manually. All erroneously in the wrong topic or thread (mindfully pointed out to many) with little to no indication to follow giving them much needed advice on how to be more resourceful.
Not picking on anyone in particular but as little help as possible often merits few to fewer solutions.
More advice: Get help here as opposed to techs from the Whistler website. Five emails and a week later, whew that was rough. lol
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edit: Going the route I identified it hardly matters what region they're in, state or county. Right?