A well-engineered system is intuitive and takes much of the effort out of communication. The radio system is NOT meant to be a quiescent uitility, it is meant to be a utility which serves the users' needs under duress. It is incumbent on its designers to know and anticipate the needs of its users and facilitate each of those needs through building in the coverage, capacity, and functionality. IT IS NOT THE MISSION OF A RESPONDER TO WORK THE RADIO. The responder's mission is to devote their attention to: 1) their safety and survival; 2) the safety and survival of those around them; and 3) apply their knowledge, skills, and abilities to address the situation they are called to the scene for. Frank is correct, the radio needs to be as minimalist as possible. The responder has many, many other things to do than dick around with an unintuitive product, be it unintuitive by design, omission, or simply poorly-committed programming (the most problematic issue in my opinion). The product is there to serve their needs, not the other way around.
My response to Frank was referring to his statement 'trunking has no place in mission critical functions'; I actually don't disagree with the two of you regarding the usability of the radios, if the system is well-designed
and you have purchased a suitable radio with it, it will do exactly what you said you expect it to do but with the added functions that such a system can provide. Those two things do not need to conflict each other, again proven by many TETRA systems that are in use world-wide where voice communication and such features are being used together.
You also need to consider that there can be different users within such a system, i.e. even certain functions may require
some users "to fiddle around" with their radio (on purpose, subject to the specific function) it doesn't mean that the fireman rushing into the burning house has to.
We can both make up scenarios for one or the other side of the argument without getting anywhere but you need to let go of the idea that the additional functions somehow mean it impacts all radio user in the system negatively, in fact many of the functions will be entirely transparent to them so they can focus on their mission and not worry about the radio.
You touched upon another issue with respect to data in alluding to the value of data being greater than that of voice.
Neither did I say/imply that data is of greater value nor did I actually limit my statement to data, I said there are other features than voice that those systems can provide (which includes data but also others) and that many customers ask for them / make use of them.
It is for the end-user organization to decide what holds more value
to them, or if they are equally important.
Let's take that further to the concept of enhanced situational awareness. How much is too much? Can the vision of some here in the US (streaming video and metric data from everyone and everything on-scene to create a meta-model of the evolution) enhance situational awareness or will it impede it? Assuming this is indeed an enhancement, would direction from a synergy center remove the discretion of those who are actually there? Would this be a shift from discretionary ability to ministerial duty?
You focus on one particular function only and I don't deny that they may later find it creates problems but it doesn't need to be the fault of the technology, in your example it's rather pointing to how you use it.
And that is again for the end-user to figure out and decide, they are not forced to stream video and metric data from everyone just because the system has the ability to do so. If they do and then finds it impedes their operation or creates legal issues then they may just need to review what they are doing and figure out if they need to make changes or give it up entirely, doesn't mean that the system itself cannot be used anymore; instead it can still provide voice comms and, where applicable, many of the other functions that do not create such issues.
Perhaps the most valuable thing any manufacturer can do is stop making four or five figure nifties and toys, and get their behinds out into the street with the people who actually use the stuff to see how their technology can enhance their safety and performance.
Here we go again - the bad, bad manufacturer. Do you realize that most public safety features are developed with input or even by request from end-user organizations? You would be surprised what ideas or expectations they have at times, although manufacturers do come up with features that they think create value to their customers. You are right, someone needs to pay for that, but if all they wanted is just a PTT button for voice comms I think it's reasonable to assume that the manufacturers would have stopped years ago pouring millions into R&D and just mass-produce a single design.